ENTSO-E is the European Network of Transmission System Operators for Electricity. ENTSO-E coordinates the cross-border system operations, system development and electricity market activities of the 43 electricity transmission system operators (TSOs) which cover 36 countries. ENTSO-E is assigned important tasks in EU legislation, including the development of Europe-wide electricity network development plans, and of more than 10 network codes which themselves become binding European laws.

The ENTSO-E Secretariat in Brussels is the focal point for technical, market and policy questions for all European TSOs in their cooperation with each other, in their joint fulfilment of their legal mandates, and in the intensive interactions with European Commission, regulatory agencies, associations representing network users and other stakeholders. The role of the TSOs and their cooperation in ENTSO-E is crucial to ensuring security of supply; completing the largest and most competitive electricity market in the world; and successfully integrating large volumes of renewable energy into the system.

ENTSO-E applies a project-aligned method of working. This covers the business case, well-defined scope and deliverables, clear roles for decision making and controlling responsibilities and plans for resources, quality and risk management.

The scope and diversity of ENTSO-E’s work has grown rapidly and is expected to grow further with implementation of network codes and the current challenging energy policy discussions.

About CGM Programme

The CGM Programme was established to deliver the capability for pan-European exchange of data between Transmission System Operators (TSOs) and Regional Security Coordinators (RSCs) as set out by the European Union (EU) under various Network Codes.The data exchanged (in the form of individual & common grid models) between TSOs and RSCs will ease the cooperation between TSOs and will result in an even more secure and cost-efficient pan-European grid. To provide this capability of a pan-European date exchange, the CGM Programme is delivering a full data exchange systems and IT infrastructure, including a pan-European Private Physical Communications Network (PCN). Within the CGM Programme, the CGM ICT Delivery Team is responsible for delivery of this data exchange platform, systems and IT infrastructure including the Physical Communications Network (PCN) in accordance with a challenging CGM Programme Plan schedule. Working with vendors, TSO/RSC technical & business experts, consultants and cross-functional Working Groups, the ICT Delivery Team develops, delivers, implements and supports technical products and solutions under the leadership of the CGM ICT Delivery Manager.The successful candidate for the role of Administration/PMO Support will report to the ICT Delivery Manager as depicted into the CGM ICT Delivery Organisation chart below. He/she will also have indirect reporting responsibilities to the CGM PMO Lead.

Responsibilities and tasks of the role

The successful candidate will work at the ENTSO-E Secretariat facilities in Brussels and will be responsible for the following activities:

  • Support the ICT Delivery Team in the production and preparation of project documentation and in the administration of contracts

  • Interact with the ICT Delivery Team and CGM PMO Lead to gather and communicate issues, actions and risks.

  • CGM ICT Delivery Team support

  • Coordinate internal CGM ICT Delivery Team communications and meetings

  • Issue meeting agendas, take meeting notes, create draft reports and presentations as appropriate.

  • Assist in gathering CGM ICT domain status information

  • Support in organisation of room bookings, catering and participant invitations for meetings with external participants, e.g. ENTSO-E members

  • Complete administration tasks as necessary and in a timely manner.

  • Own and deliver ad hoc tasks as they arise for the ICT Delivery team

  • CGM ICT reporting support

  • Manage ICT Delivery project logs (risks, assumptions, questions, decisions) to support Project Management function.

  • Collect and format reporting information (Word, Excel, PowerPoint)

  • Collaborate with the CGM PMO Lead in provisioning of reporting information

  • ENTSO-E members’ representatives’ interaction within CGM ICT Delivery Team scope

  • Maintain and continuously improve the ICT related SharePoint pages of the CGM Programme

  • Support ENTSO-E members’ representatives regarding questions related to the CGM ICT Delivery documentation

  • Facilitate the design of surveys and the collection and high-level analysis of survey results

  • Supplier interaction within CGM ICT Delivery scope

  • Facilitate administration of supplier contracts (amendments of existing or creation of new)

  • Follow-up on timely and correct invoicing and payment


You are a self-starter, comfortable with ambiguity and you have a track record of contributing to ICT project deliverables by providing administrative assistance to project and program managers.

You have hands-on project administration experience to complement your strong organisational skills and attention to detail and you are knowledgeable in mainstream project management approaches and are comfortable working within these approaches under the guidance of an experienced project or program manager.

  • Minimum 5 years of experience in Business Administration and / or Team Assistance

  • Working experience in a similar role within the PMO of a complex Programme or Project will be strongly considered

  • Advanced knowledge of Microsoft Office suite and common office software tools is a must

  • Previous experience in SharePoint is a plus – knowledge of other collaboration tools is also appreciated

  • Good analytical and problem-solving skills.

  • Strong attention to detail while keeping a team mindset

  • Ability to work under pressure in a fast-paced environment.

  • Well-structured and organised documentation management skills

  • Strong oral and written communication skills in English

  • Customer oriented approach for the fluent and supportive interaction with ENTSO-E members

  • Flexibility towards the work load is required (peak load moments will occur)

  • The ability to work within a multinational and multicultural professional environment

  • Modest travel across Europe might be required